{"page":{"id":"01HQ5NBB5B2A0NMTXSRH6TM26S","name":"Geocodio","url":"https://status.geocod.io/","updated_at":"2026-10-27T15:15:14Z"},"incidents":[{"id":"01M5YNRD2RP6JBC9YZJG6047NS","name":"Spreadsheet geocoding jobs are failing","status":"resolved","created_at":"2026-10-27T12:35:57Z","updated_at":"2026-10-27T15:15:14Z","resolved_at":"2026-10-27T15:15:14Z","impact":"major","page_id":"01HQ5NBB5B2A0NMTXSRH6TM26S","incident_updates":[{"id":"01M5YYW1YRRRPF1P0SEHMTE8W0","body":"Resolved. All affected spreadsheet jobs have been re-run and completed, and new uploads have been processing normally since the fix went live. \n\nIf a job of yours still shows as failed, or you have not received a completion email, please contact [support@geocod.io](mailto:support@geocod.io) and we will take care of it. \n\nWe are sorry for the disruption.","created_at":"2026-10-27T15:15:14Z","display_at":"2026-10-27T15:15:14Z","incident_id":"01M5YNRD2RP6JBC9YZJG6047NS","status":"resolved","updated_at":"2026-10-27T15:15:14Z"},{"id":"01M5YXB81HGTTQAY35KVW8MDBC","body":"The fix is live and new spreadsheet uploads are processing normally again. \nWe are now re-running the jobs that failed earlier today. \nYou will receive your usual completion email when yours is done, and there is no need to upload your spreadsheet again. \nWe will post a final update once all affected jobs have completed.","created_at":"2026-10-27T14:48:34Z","display_at":"2026-10-27T14:48:34Z","incident_id":"01M5YNRD2RP6JBC9YZJG6047NS","status":"monitoring","updated_at":"2026-10-27T14:48:34Z"},{"id":"01M5YS30VQ7NN9067BDNZBR9RP","body":"We have identified the cause and are now deploying a fix across our servers. \nWe will post another update once new spreadsheet uploads are processing normally again, and then re-run the jobs that failed. You do not need to upload your spreadsheet again.","created_at":"2026-10-27T13:34:10Z","display_at":"2026-10-27T13:34:10Z","incident_id":"01M5YNRD2RP6JBC9YZJG6047NS","status":"identified","updated_at":"2026-10-27T13:34:10Z"},{"id":"01M5YNRD2RWPAZ1ZXDFHDRVRG1","body":"Spreadsheet geocoding jobs uploaded are failing before they finish. Affected jobs show the status \"An error occurred\" in the dashboard, and jobs created through the Lists API report a failed status.\n\nWe have found the cause and are deploying a fix. Once the fix is live, we will re-run every affected job, so you do not need to upload your spreadsheet again. We will post an update here when the re-runs are done.\n\nSingle-address and batch geocoding through the API are not affected, and the rest of the dashboard works as normal.\n\nWe are sorry for the disruption.","created_at":"2026-10-27T12:35:57Z","display_at":"2026-10-27T12:35:57Z","incident_id":"01M5YNRD2RP6JBC9YZJG6047NS","status":"identified","updated_at":"2026-10-27T12:45:35Z"}]},{"id":"01M5EVVACSGN1E2QP68DKNSSF6","name":"PHP security vulnerabilities","status":"resolved","created_at":"2026-10-21T09:14:33Z","updated_at":"2026-10-21T18:29:26Z","resolved_at":"2026-10-21T18:29:26Z","impact":"none","page_id":"01HQ5NBB5B2A0NMTXSRH6TM26S","incident_updates":[{"id":"01M5FVKB3MEK8VHZ98S2N80QKT","body":"We have completed patching our Enterprise and Self-Serve infrastructure for CVE-2026-109618 and CVE-2026-109619. We were able to do so without any disruptions to the service.\n\nWe continue to monitor our infrastructure. We can confirm that between the time we sent the email and the patch being fully deployed, we saw no signs that they were exploited against Geocodio.","created_at":"2026-10-21T18:29:26Z","display_at":"2026-10-21T18:29:26Z","incident_id":"01M5EVVACSGN1E2QP68DKNSSF6","status":"resolved","updated_at":"2026-10-21T18:29:26Z"},{"id":"01M5EVVACS85HGRH4PCBB23TXP","body":"Geocodio runs on PHP, and PHP has announced two critical security vulnerabilities. \n\nWe have seen no sign of exploitation, and all services are running normally.\n\nPatches are expected today at 14:00 UTC (10AM US Eastern). We will deploy the patch as soon as it's available. \n\nTo protect customer data, there is a chance we may temporarily pause spreadsheet uploads in the dashboard and through the Lists API until the patch is in place. Geocoding API requests will not be affected. We'll update this page if we pause uploads.","created_at":"2026-10-21T09:14:33Z","display_at":"2026-10-21T09:14:33Z","incident_id":"01M5EVVACSGN1E2QP68DKNSSF6","status":"monitoring","updated_at":"2026-10-21T09:14:33Z"}]},{"id":"01KXGJ340JGJ5CHCY5HS8E37HT","name":"Elevated error rate","status":"resolved","created_at":"2026-07-14T14:56:57Z","updated_at":"2026-07-14T15:07:46Z","resolved_at":"2026-07-14T15:07:46Z","impact":"major","page_id":"01HQ5NBB5B2A0NMTXSRH6TM26S","incident_updates":[{"id":"01KXGJPXHB1BE3QKSCBNNWPH6B","body":"The issue has been resolved now","created_at":"2026-07-14T15:07:46Z","display_at":"2026-07-14T15:07:46Z","incident_id":"01KXGJ340JGJ5CHCY5HS8E37HT","status":"resolved","updated_at":"2026-07-14T15:07:46Z"},{"id":"01KXGJ340JMBVA4XBMVN358PEQ","body":"We have identified an elevated error rate on Geocodio Enterprise and are working on resolving the issue","created_at":"2026-07-14T14:56:57Z","display_at":"2026-07-14T14:56:57Z","incident_id":"01KXGJ340JGJ5CHCY5HS8E37HT","status":"identified","updated_at":"2026-07-14T14:56:57Z"}]},{"id":"01KWHDGJ2Y4AAZPMBK0JE7VFED","name":"Self-serve database unavailable","status":"resolved","created_at":"2026-07-02T12:40:27Z","updated_at":"2026-07-02T12:40:27Z","resolved_at":"2026-07-02T12:13:00Z","impact":"minor","page_id":"01HQ5NBB5B2A0NMTXSRH6TM26S","incident_updates":[{"id":"01KWHDGJ2YDYPDV9TPVNGTA2E4","body":"The self-serve primary database failed. \nDashboard, logins, api and billing were down for ~15 minutes. \nOnly self-Serve was affected; no data was lost.","created_at":"2026-07-02T12:40:27Z","display_at":"2026-07-02T12:13:00Z","incident_id":"01KWHDGJ2Y4AAZPMBK0JE7VFED","status":"resolved","updated_at":"2026-07-02T12:55:09Z"}]},{"id":"01KWAECW8RB1JREF7RB8A8PB1N","name":"Geocodio Enterprise Outage","status":"resolved","created_at":"2026-06-29T19:41:14Z","updated_at":"2026-06-29T19:49:58Z","resolved_at":"2026-06-29T19:49:58Z","impact":"critical","page_id":"01HQ5NBB5B2A0NMTXSRH6TM26S","incident_updates":[{"id":"01KWAEWW3VSKKK6KY9QMY39F90","body":"The incident has been resolved","created_at":"2026-06-29T19:49:58Z","display_at":"2026-06-29T19:49:58Z","incident_id":"01KWAECW8RB1JREF7RB8A8PB1N","status":"resolved","updated_at":"2026-06-29T19:49:58Z"},{"id":"01KWAECW8RNDREDEWS9A8YACKX","body":"Increased error rate on Geocodio Enterprise","created_at":"2026-06-29T19:41:14Z","display_at":"2026-06-29T19:41:14Z","incident_id":"01KWAECW8RB1JREF7RB8A8PB1N","status":"investigating","updated_at":"2026-06-29T19:41:14Z"}]}]}